CHAPTER 91
HOUSE BILL No. 2580
An Act concerning consumer protection; relating to unsolicited
consumer telephone calls;
amending K.S.A. 1999 Supp. 50-670 and repealing the
existing section.
Be it enacted by the Legislature of the State of Kansas:
New Section 1. No later than July
1, 2001, the state corporation com-
mission shall adopt rules and regulations that:
(a) Require all local exchange carriers
and telecommunications car-
riers to collectively develop a method or methods for annually
notifying
residential subscribers of their rights and remedies available to
them un-
der the Kansas consumer protection act, the telephone consumer
pro-
tection act and the telemarketing and consumer fraud and abuse
preven-
tion act and the availability of the direct marketing association's
telephone
preference service.
(b) Require the information provided to
residential subscribers in
subsection (a) to specify, at a minimum, the following: The method
of
registering with the telephone preference service at no cost to the
sub-
scribers; the frequency with which the data base maintained by the
tel-
ephone preference service is updated; the types of calls registered
sub-
scribers should still expect to receive; the measures subscribers
must take
to register if they move or receive a new telephone number; the
duration
for registration and the procedures for registration renewals; and
the rem-
edies available to registered subscribers if they receive
unsolicited con-
sumer telephone calls pursuant to K.S.A. 1999 Supp. 50-670, and
amend-
ments thereto.
(c) Establish guidelines for acceptable
methods to inform all tele-
phone solicitors in Kansas of: The requirements for membership in
the
direct marketing association; charges for members and nonmembers
of
the direct marketing association to access the data base of the
telephone
preference service; and options available to telephone solicitors
for ac-
cessing Kansas-specific portions of the data base.
Sec. 2. K.S.A. 1999 Supp. 50-670 is
hereby amended to read as fol-
lows: 50-670. (a) As used in this section:
(1) ``Consumer telephone call'' means a
call made by a telephone
solicitor to the residence of a consumer for the purpose of
soliciting a
sale of any property or services to the person called, or for the
purpose
of soliciting an extension of credit for property or services to
the person
called, or for the purpose of obtaining information that will or
may be
used for the direct solicitation of a sale of property or services
to the
person called or an extension of credit for such purposes;
(2) ``unsolicited consumer telephone
call'' means a consumer tele-
phone call other than a call made:
(A) In response to an express request of
the person called;
(B) primarily in connection with an
existing debt or contract, payment
or performance of which has not been completed at the time of such
call;
or
(C) to any person with whom the telephone
solicitor or the telephone
solicitor's predecessor in interest had an existing business
relationship if
the solicitor is not an employee, a contract employee or an
independent
contractor of a provider of telecommunications services; or
(D) by a newspaper publisher or
such publisher's agent or employee
in connection with such publisher's business;
(3) ``telephone solicitor'' means any
natural person, firm, organiza-
tion, partnership, association or corporation who makes or causes
to be
made a consumer telephone call, including, but not limited to,
calls made
by use of automatic dialing-announcing device;
(4) ``automatic dialing-announcing
device'' means any user terminal
equipment which:
(A) When connected to a telephone line
can dial, with or without
manual assistance, telephone numbers which have been stored or
pro-
grammed in the device or are produced or selected by a random or
se-
quential number generator; or
(B) when connected to a telephone line
can disseminate a recorded
message to the telephone number called, either with or without
manual
assistance;
(5) ``negative response'' means a
statement from a consumer indicat-
ing the consumer does not wish to listen to the sales presentation
or
participate in the solicitation presented in the consumer telephone
call.
(b) Any telephone solicitor who makes an
unsolicited consumer tel-
ephone call to a residential telephone number shall:
(1) Identify themselves;
(2) identify the business on whose behalf
such person is soliciting;
(3) identify the purpose of the call
immediately upon making contact
by telephone with the person who is the object of the telephone
solici-
tation;
(4) promptly discontinue the
solicitation if the person being solicited
gives a negative response at any time during the consumer telephone
call;
and
(5) hang up the phone, or in the case of
an automatic dialing-an-
nouncing device operator, disconnect the automatic
dialing-announcing
device from the telephone line within 25 seconds of the termination
of
the call by the person being called.;
and
(6) a live operator or an automated
dialing-announcing device shall
answer the line within five seconds of the beginning of the
call. If answered
by automated dialing-announcing device, the message provided
shall in-
clude only the information required in subsection (b)(1) and
(2), but shall
not contain any unsolicited advertisement.
(c) A telephone solicitor shall not
withhold the display of the tele-
phone solicitor's telephone number from a caller identification
service
when that number is being used for telemarketing purposes and
when
the telephone solicitor's service or equipment is capable of
allowing the
display of such number.
(d) A telephone solicitor shall not
transmit any written information
by facsimile machine or computer to a consumer after the
consumer
requests orally or in writing that such transmissions cease.
(e) A telephone solicitor shall not
obtain by use of any professional
delivery, courier or other pickup service receipt or possession of
a con-
sumer's payment unless the goods are delivered with the opportunity
to
inspect before any payment is collected.
(f) Local exchange carriers and
telecommunications carriers shall not
be responsible for the enforcement of the provisions of this
section.
(g) Any violation of this section is an
unconscionable act or practice
under the Kansas consumer protection act.
(h) This section shall be part of and
supplemental to the Kansas con-
sumer protection act.
Sec. 3. K.S.A. 1999 Supp. 50-670 is hereby
repealed.
Sec. 4. This act shall take effect and be in force
from and after its
publication in the statute book.
Approved April 16, 2000.
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